What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address, phone #) and financial information (such as credit card number, expiration date, billing address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
When you place an order on our site, we will send you an email to confirm your purchase.
If you use “Write a Review” to post a review on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums. We post testimonials and comments received from our customers via email. We are not responsible for the personally identifiable information you choose to submit in these forums.
Information Sharing and Disclosure
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell, rent, trade, or otherwise share your personal information with third parties except as described in this privacy statement.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
How we collect information about you
When you visit the Her Hair Company Inc. website, we collect information sent to us by your computer, mobile phone or other access device. This information may include your IP address, device information including but not limited to identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site and the pages you accessed on our website.
If you open an account, we may collect the following types of information:
• Contact information - your name, address, billing & shipping, phone, email, and other similar information.
• Financial information - the full bank account numbers and/or credit card numbers that you link to your Her Hair Company Inc. account or give us when you use the Her Hair Company Inc..com
When you use the Her Hair Company Inc. site, we collect information about your transactions and your other activities on our website, application or when using the Her Hair Company Inc. and we may collect information about your computer or other access device for fraud prevention purposes.
Finally, in order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of the Her Hair Company Inc..
When you access our website, we, or the companies we work with, may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to recognize you as a Her Hair Company Inc. customer, customize the Her Hair Company Inc. Services, content and advertising, measure promotional effectiveness, collect information about your computer or other access device to mitigate risk, help prevent fraud and promote trust and safety.
We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.
We also use Local Shared Objects, commonly referred to as "Flash cookies", to help ensure that your account security is not compromised, to spot irregularities in behavior to help prevent fraud and to support our sites and services.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website. The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.
How we protect and store personal information
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information on our computers in the US and elsewhere in the world where Her Hair Company, Inc. facilities or our service providers are located, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
• Provide the Her Hair Company Inc. and customer support you request;
• Process transactions and send notices about your transactions;
• Resolve disputes, collect fees, and troubleshoot problems;
• Prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• Customize, measure, and improve the Her Hair Company Inc. services and the content and layout of our website.
• Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences.
• Compare information for accuracy and verify it with third parties.
We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize the Her Hair Company Inc.., content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization programs, simply send us an email.
Photo Blast Disclaimer
Upon sending Her Hair Company, Inc., photos of you, our product, or tools used, they become property of HHC. Photos are used for but not limited to promotions, marketing, social media, newsletters, and our site. Owners’ rights to the photo are given to Her Hair Company, Inc., without the anticipation for royalties and/or lawsuits. NO photo will be used for any reason to publicly harass or embarrass any customer. All photos must be of high quality with no existing watermarks. Her Hair Company, Inc., will add a watermark to your photo to prevent any other site, organization, company, or viewer to illegally copy the image. We use the hashtag #PhotoBlast on social media to specify the photos posted from our company. Thank you for participating and supporting our company as well as providing our viewers with an image to better help them see the products.